This English version is provided for convenience. In case of inconsistency, the Chinese version shall prevail.
1. Introduction
Ormo respects and protects users’ personal information. This Policy explains how we collect, use, store, share, and protect personal information and how you may exercise your rights.
2. Information We May Collect
We may collect account and login information, content you submit, reports and feedback, photo library selections and notification preferences, device information, logs, and security information.
3. How We Use Information
- to provide registration, login, posting, interaction, reporting, feedback, and account management;
- to conduct content safety review, anti-cheating, risk control, account protection, and violation handling;
- to improve experience, fix issues, and enhance stability;
- to comply with legal and regulatory requirements.
4. Storage and Protection
Personal information is generally stored within China and retained only for the shortest period necessary unless laws require otherwise.
5. Your Rights
You may access, copy, correct, or delete personal information, withdraw photo or notification permissions, request explanations, or file complaints. You can request account deletion through “Profile - Settings - Delete Account.” After deletion, we delete or anonymize account data, user content, interaction records, uploaded files, and push identifiers, except where retention is required by law or necessary to handle safety reports.
6. Content Safety Review
Ormo uses keyword rules, risk-control rules, and a configured AI moderation service to identify illegal, abusive, fraudulent, sexual, or other high-risk text and images submitted by users. Moderation results are used only for content safety, report handling, and enforcement, not for advertising profiles.
7. Contact
Contact: support@ormo.app. We generally respond within 15 business days.