DuangDuangDuang 玩家支持 · Player Support

PRIVACY

隐私政策

Privacy Policy

简体中文

本政策说明“DuangDuangDuang”及本支持网站的信息处理方式。“我们”指本游戏及支持网站的运营方。本政策适用于当前无广告、无内购的版本。

1. 游戏内的数据

当前版本无需注册或登录。游戏本身不向我们运营的服务器上传个人信息或游戏进度,也未集成第三方广告或行为分析 SDK。我们不通过本游戏进行跨应用跟踪、出售个人信息或展示个性化广告。

游戏会在你的设备内保存最高分、金币、道具、每日挑战进度、已解锁和正在使用的外观、语言、音效和震动设置,以及用于避免重复发奖或扣除道具的操作标识。这些信息用于恢复游戏进度、保存偏好和保持奖励记录正确。

游戏不要求访问通讯录、精确位置、相机、麦克风或照片。设备的系统备份可能包含应用存档;系统备份及恢复受你的设备设置和 Apple 服务政策管理,而非我们提供的云存档功能。

2. 你主动联系支持时

如果你通过电子邮件联系我们,我们会收到你的邮件地址、邮件内容及你主动发送的附件。我们仅为回复咨询、排查问题和处理隐私请求使用这些信息。请不要发送密码、支付信息、身份证件或与问题无关的敏感信息;截图前请遮盖无关个人内容。

邮件可能由提供邮件传输和存储服务的供应商处理。我们不会将客服邮件用于广告营销。客服记录仅保留至问题处理和必要后续沟通完成,之后删除;依法必须保留的信息除外。

3. 访问本网站时

本网站页面不设置分析或广告 Cookie,不加载第三方统计脚本、外部字体或广告。打开页面会向托管服务器发送正常的网络请求;服务器或其安全服务可能处理 IP 地址、请求时间、请求路径和浏览器信息,以传输页面、维护服务和排查安全问题。

网站运行日志与游戏存档不同。我们仅在提供服务、故障排查及安全维护所需的期间保留相关日志,之后删除或匿名化;法律要求另行保留的除外。我们不将这些日志用于广告画像。若更换托管服务或改变数据处理方式,我们将相应更新本政策。

4. 删除信息与管理存档

你可以在游戏设置中更改语言、音效和震动偏好。当前版本没有在线账户,因此不需要注销账户。

在 iPhone 系统设置中选择“删除 App”可移除设备上的应用及其本地数据;“卸载 App”可能保留数据。删除前请注意:本游戏没有开发者提供的云端进度恢复服务。系统备份中可能仍有旧存档,可通过 Apple 提供的备份管理功能进行管理。

如需查询、更正或删除你主动发送给我们的客服信息,或咨询网站访问数据,请通过支持页面联系我们。我们可能要求你从原邮件地址发起请求,以确认请求来自本人,并将按适用法律处理。

5. 儿童与信息安全

我们不会通过当前游戏主动收集儿童的个人信息。监护人如认为儿童通过客服渠道提交了不应保留的信息,可以联系我们请求删除。我们采取与信息用途相适应的访问限制等措施,但不能承诺任何网络传输或存储方式绝对安全。

6. 政策更新与联系

如果未来加入广告、账户、联网功能或其他会改变数据处理方式的服务,我们会在启用前更新相关披露,并在需要时提供告知或征求同意。本页将显示更新后的生效日期。

隐私问题和请求请使用公开支持联系方式。

English

This policy explains information handling for DuangDuangDuang and this support website. “We” refers to the operator of the game and support website. It applies to the current version without ads or in-app purchases.

1. Information in the game

No registration or sign-in is required. The current game does not upload personal information or game progress to servers operated by us, and it does not include third-party advertising or behavioral analytics SDKs. We do not use the game for cross-app tracking, selling personal information, or personalized advertising.

The game stores your high score, coins, items, daily challenge progress, unlocked and selected cosmetics, language, sound and haptic preferences, and operation identifiers used to prevent duplicate rewards or item deductions on your device. This information restores progress, preserves preferences, and keeps reward records consistent.

The game does not request access to contacts, precise location, the camera, microphone, or photos. Device backups may include app data. Backup and restoration are governed by your device settings and Apple’s services, not a cloud-save service provided by us.

2. When you contact support

If you email us, we receive your email address, message, and attachments you choose to send. We use them only to answer questions, investigate problems, and handle privacy requests. Do not send passwords, payment details, identity documents, or unrelated sensitive information. Remove unrelated personal content from screenshots.

Email providers may process messages for delivery and storage. We do not use support correspondence for advertising. We keep support records only until the issue and necessary follow-up are complete, then delete them, unless retention is legally required.

3. Visiting this website

These pages do not set analytics or advertising cookies or load third-party analytics scripts, external fonts, or ads. Visiting a page sends normal network requests to its hosting server. The server or security services may process your IP address, request time and path, and browser information to deliver pages, maintain the service, and investigate security issues.

Website logs are separate from game saves. We retain relevant logs only as needed for service delivery, troubleshooting, and security, then delete or anonymize them, except where law requires further retention. We do not use them for advertising profiles. We will update this policy if hosting or data practices change.

4. Managing and deleting information

You can change language, sound, and haptic preferences in Settings. The current version has no online accounts, so account deletion is not necessary.

Choosing Delete App in iPhone settings removes the app and its local data from that device. Offload App may retain data. Please note that we do not provide a cloud progress-recovery service. Older saves may remain in system backups, which you can manage using Apple’s backup controls.

To ask about, correct, or delete support information you sent us, or to ask about website access data, use our support contact. We may ask you to write from your original email address to verify your request and will handle it under applicable law.

5. Children and security

We do not actively collect children’s personal information through the current game. A parent or guardian who believes a child sent information through support that should not be retained can request deletion. We use safeguards such as access restrictions appropriate to the information, but no network transmission or storage method can be guaranteed completely secure.

6. Updates and contact

Before introducing ads, accounts, online features, or other services that change our data practices, we will update the relevant disclosures and provide notice or seek consent where required. This page will show the revised effective date.

For privacy questions and requests, use our public support contact.